Document delivery in Lagos, by hand today

Documents people send with KoboRide

• Contracts and agreements going out for signature, and coming back
• Letters, applications, and forms for offices and schools
• Cheques, invoices, and receipts
• Passports, ID cards, and certificates someone left behind
• Printed proposals and files for a meeting

Handed to the right person

Each order has a delivery PIN. Share it with the person receiving the documents. The rider asks for the PIN at the drop-off and enters it to complete the order, so you know it reached the person who had the code.

Add a note when you book, such as the office floor, the receptionist's name, or 'wait for signature', so the rider knows what to do.

Sending them back

If documents need to be signed and returned, book a second trip with the addresses reversed once they are ready. Each trip is priced by its distance.

Where we deliver in Lagos

Riders currently pick up and deliver in Agege, Ajah, Ajegunle, Apapa, Badagry, Bariga, Chevron/Ikate, Ebute Metta, Epe, Festac, Gbagada, Ifako-Ijaiye, Ikeja, Ikorodu, Ikotun, Ikoyi, Ilupeju, Ipaja, Isolo, Lagos Island, Lekki Phase 1, Magodo, Maryland, Mushin, Ogba, Ojo, Ojodu Berger, Ojota/Ketu, Oshodi, Sangotedo, Shomolu, Surulere, Victoria Island and Yaba, with trips of up to 10 km. We are adding more of Lagos as we grow. Enter your addresses in the app to check yours.

How to book

1. 1

   Enter pickup and drop-off

   Type the two addresses. The fare shows before you confirm.

2. 2

   Sign in with your phone

   We text you a code. Add your name so the rider knows who to meet.

3. 3

   A rider picks up

   Watch the rider on the map, with the minutes until they reach the pickup.

4. 4

   Delivered with a PIN

   The receiver gives the rider the delivery PIN, and the order is done.

What it costs

Fares are set by distance: ₦400 plus ₦250 per km, with a minimum of ₦800. Paying online takes ₦50 off the fare.

Questions

How should I pack documents?

Put them in a sealed envelope or folder and write the receiver's name on it. Riders carry them in a delivery bag that keeps out rain.

Can the rider wait for a signature?

Add it to the order note and agree on it with the rider when they arrive. For a return trip, book a second order from the drop-off back to you.

How much does a delivery cost?

The fare is ₦400 plus ₦250 per km between pickup and drop-off, with a minimum of ₦800. The app shows the exact fare before you book.

How do I pay?

Pay the rider in cash at pickup or drop-off, or pay online by card or bank transfer when you book.

How far can a rider go?

Each trip can be up to 10 km, because riders use bicycles. If a drop-off is too far, the app tells you before you book.