Book a dispatch rider in Lagos

What a KoboRide dispatch rider does

A rider collects your item from one address and delivers it to another. You can send something from your home or office, or have a rider collect something for you from a shop, a friend, or a business.

Our riders use bicycles, so they move through traffic and side streets well and are best for nearby trips: across your area, or to the next area over.

Good for

• Documents, letters, cheques, and signed contracts
• Food packs and groceries from a nearby shop or kitchen
• Phones, chargers, keys, and other small items you forgot
• Small parcels for customers if you sell online
• Clothes, gifts, and items you are returning to someone

Why people use KoboRide instead of calling a rider

• The fare is shown before you book, based on the distance, so there is no haggling.
• You see the rider on the map and how many minutes until they reach the pickup and the drop-off.
• The person receiving gives the rider a delivery PIN, so the order is only marked delivered when it reaches the right hands.
• Pay the rider in cash or pay online by card or transfer when you book.

Where we deliver in Lagos

Riders currently pick up and deliver in Agege, Ajah, Ajegunle, Apapa, Badagry, Bariga, Chevron/Ikate, Ebute Metta, Epe, Festac, Gbagada, Ifako-Ijaiye, Ikeja, Ikorodu, Ikotun, Ikoyi, Ilupeju, Ipaja, Isolo, Lagos Island, Lekki Phase 1, Magodo, Maryland, Mushin, Ogba, Ojo, Ojodu Berger, Ojota/Ketu, Oshodi, Sangotedo, Shomolu, Surulere, Victoria Island and Yaba, with trips of up to 10 km. We are adding more of Lagos as we grow. Enter your addresses in the app to check yours.

How to book

1. 1

   Enter pickup and drop-off

   Type the two addresses. The fare shows before you confirm.

2. 2

   Sign in with your phone

   We text you a code. Add your name so the rider knows who to meet.

3. 3

   A rider picks up

   Watch the rider on the map, with the minutes until they reach the pickup.

4. 4

   Delivered with a PIN

   The receiver gives the rider the delivery PIN, and the order is done.

What it costs

Fares are set by distance: ₦400 plus ₦250 per km, with a minimum of ₦800. Paying online takes ₦50 off the fare.

Questions

How fast does a dispatch rider get to me?

Once a rider accepts your order, the map shows how many minutes until they reach your pickup. Riders take orders close to them, so short trips start quickly.

Can I book a rider to pick something up for me?

Yes. Set the pickup to where the item is and the drop-off to where you are. Add a note for the rider if they need to ask for someone by name.

How much does a delivery cost?

The fare is ₦400 plus ₦250 per km between pickup and drop-off, with a minimum of ₦800. The app shows the exact fare before you book.

How do I pay?

Pay the rider in cash at pickup or drop-off, or pay online by card or bank transfer when you book.

How far can a rider go?

Each trip can be up to 10 km, because riders use bicycles. If a drop-off is too far, the app tells you before you book.